Virtual assistant support for small businesses
Make room for the work that needs you. Maple & Mango provides virtual assistant support from the Philippines, helping small business owners stay on top of admin, customer follow-up, and everyday operations.
Canadian roots◆Filipino heart
Tasks you could delegate
From organising your inbox to keeping customer follow-ups moving, we help with the recurring work that fills your day.
We support small service businesses, consultants, and growing teams, from everyday admin to outreach that starts new conversations.
Keeping your inbox, calendar, and paperwork in order so you can focus on the work only you can do.
A steady point of contact for the people who rely on your business.
Getting approved content out on schedule, without it landing back on your desk.
Consistent outreach and follow-up that starts conversations and sets appointments on your behalf.
Keeping contacts and next steps current so opportunities are not missed.
Support for the routine work that keeps projects and processes moving.
Delegating works best when a few things are settled early and revisited as your business changes.
We start with what matters most in your business right now, so the work we take on supports it.
We agree who owns each task, what is included, and what is not.
We settle where instructions live, how questions are raised, and how updates are shared.
We check what is working and adjust the arrangement when your needs shift.
Founded by Ryan MacDougall and Paulo David, Maple & Mango brings together Canadian and Filipino experience across business operations, client relationships, and team management.
Co-founder
Ryan brings experience across product marketing, revenue operations, ecommerce, and client implementation. His background includes bringing products to market, coordinating delivery, and building processes that help businesses run more smoothly. Originally from Canada, he is based in the Philippines.
Co-founder
Paulo brings experience in client success, team management, and business development. He has managed and trained a 15-person sales team, coordinated day-to-day workloads, and developed playbooks to support consistent delivery. His background also includes client onboarding, performance coaching, and resolving customer concerns.
Their experience shapes how we approach delegation: clear instructions, organised delivery, steady communication, and accountability.
Share the tasks and recurring work you would like off your plate.
We talk through what to hand over first and what is included.
We settle how work, questions, and updates will flow, then begin.
Recurring tasks with clear instructions and an identifiable owner are the easiest to hand over. Common examples are sorting email, booking appointments, following up with customers, updating a CRM, running outreach to set appointments, and scheduling content. Decisions that depend on your judgment can stay with you while we handle the preparation around them.
Look for work you repeat every week, keep postponing, or lose time switching in and out of. Choose a small set of those tasks, note how you like them done, and decide who approves the result. We can help you shape that list in the first conversation.
Working hours are part of setting up the arrangement. Because we are based in the Philippines, it helps to tell us when you are online and when you expect to hear back, so the schedule can be agreed around your day.
Before work begins, we agree where instructions live, how you send requests, and how updates are shared. That might be a task list, a shared inbox, or a short weekly summary. The right setup depends on how you already work.
Pricing depends on the kind of support you need, how much of it, and how the arrangement is set up. We agree on it with you before work begins.
Access requirements are agreed before work begins. We start by listing the tools involved in the tasks you want to hand over, then decide what access each one needs.
Tell us a little about your business and what you’d like help with. We can start there.
